3CX Business Telephone Systems
Unified Communications, 3CX Advanced Partner
Gibraltar Has Gone Digital
Removing fixed telephone lines and replacing with SIP trunks over the internet, significantly reducing line and call costs compared to traditional telecoms. Because of this, companies moving to VoIP telephones can save as much as 80% over their existing telecoms solution.
While companies may be concerned about the outlay for replacing phone hardware, they needn’t be. VoIP phone software allows you to access your telephone system and make calls from your PC with a headset or alternatively use a mobile app.
Specifix can advise on all aspects of VoIP telephone systems, including connectivity, SIP trunks, installation, hardware, training and support.
Specifix are an Accredited Partner of 3CX, the only provider in Gibraltar with Advance Technical certification.
3CX Next-Generation Phone System
As a 3CX Partner, the only provider in Gibraltar with Advance Technical certification, we’re experienced in commissioning VoIP systems for organisations of all sizes, providing an end-to-end solution for 3CX VoIP telephones and video systems.
Founded in 2005, when VoIP was an emerging technology, 3CX has gone on to establish itself as a global leader in business communications. Offering a simple, flexible, and affordable solution to call, video and live chat. With 3CX businesses can increase productivity, enhance customer experiences, and reduce cost
3CX’s advanced business telecoms technology offers a full-featured phone system including:
CONNECTING CUSTOMERS & CO-WORKERS
3CX VoIP calls can be made and received from a computer, mobile device or traditional handset. And with settings allowing you to answer a call to your number from any device, wherever you are, it’s the ideal solution for organisations on the go or working remotely.
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REDUCE PHONE BILLS BY 80%
3CX Digital system connects to SIP channels over the Internet to provide call connections, delivering cheaper call rates than analogue phone systems.
Further reductions can be achieved with multiple SIP providers and routing calls to the cheapest provider for a geographical area, creating a best call rate combination.
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INTERNATIONAL NUMBERS
Routing SIP telephone numbers from other countries to your office number or extension, your customers or partners can enjoy local call charges or Freephone connections.
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MULTIPLE OFFICES
If your company is part of a group or has offices in other locations, including home office environments, by joining these locations securely over the internet everyone is an extension away and all internal calls are free.
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VIDEO CONFERENCING & CHAT
Use the 3CX web client, app or Outlook plugin to schedule conference calls. 3CX now offers native Microsoft Teams integration for seamless calling from the app. So your users can benefit from a single unified communication system.
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CALL RECORDING
Via a 3CX Portal choose which extensions are recorded, play and manage recordings. Calls are stored on a 3CX database with compression to reduce size of recordings.
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INTEGRATED CALL CENTER
Call queues to individuals or groups. Guarantee no calls are missed. Agents can answer calls from anywhere – at the office or remote. Call back option as overflow during busy times.
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3CX Mobile App
With 3CX, you can take your extension wherever you go, with apps for both Android and iPhone.
- Make and receive calls from your smartphone – at no cost.
- Set your status to available, busy etc. from your smartphone
- Status is set automatically with full Calendar integration
- One number concept
- See the presence of your colleagues from anywhere
SOFTPHONE FOR WINDOWS
A free app developed by 3CX, make and receive phone calls directly from your PC or laptop
- Quick & Simple to Install
- Just need headset & internet.
- Intuitive Interface: Simple Dial Pad & Buttons
- Free Download